Effective on June 13, 2022, DART will implement temporary service adjustments to allow the agency to balance the level of service that DART can consistently and reliably provide while taking into consideration DART’s current labor availability. These temporary service adjustments will ensure that our passengers can rely on the DART service schedule while the agency continues to aggressively recruit new bus operators. These adjustments will improve service and reduce bus stop wait times, and DART plans to return to regular frequency on all bus service on January 23, 2023, based on our bus operator hiring goals.
We’ve provided more details below about the temporary service frequency adjustments:
- Most DART bus routes currently operating on 15-minute frequencies will move to 20-minute frequency.
- Some DART bus routes with 20-minute midday frequencies will move to 30-minute frequency.
- No changes are scheduled for bus routes that are currently providing service every 30, 40, or 60 minutes.
- No service changes are planned for DART rail service, the Trinity Metro Express (TRE), or the Dallas Streetcar.
Additionally, please find attached a document which provides an English and Spanish breakdown of the 31 impacted bus routes. DART will also include English and Spanish route brochures on buses and trains as well as at transit centers.
Lastly, despite these labor challenges, DART continues to see growth in ridership as riders return to work and take advantage of our New Bus Network.
